- My Forums
- Tiger Rant
- LSU Recruiting
- SEC Rant
- Saints Talk
- Pelicans Talk
- More Sports Board
- Winter Olympics
- Fantasy Sports
- Golf Board
- Soccer Board
- O-T Lounge
- Tech Board
- Home/Garden Board
- Outdoor Board
- Health/Fitness Board
- Movie/TV Board
- Book Board
- Music Board
- Political Talk
- Money Talk
- Fark Board
- Gaming Board
- Travel Board
- Food/Drink Board
- Ticket Exchange
- TD Help Board
Customize My Forums- View All Forums
- Show Left Links
- Topic Sort Options
- Trending Topics
- Recent Topics
- Active Topics
Started By
Message
0
Posted on 8/21/25 at 2:12 pm to Athis
quote:
The only problem I have had with my fiber is the line was hanging low over the street one morning.
So since I posted this comment my fiber line was taken down by a passing truck... I called and the tech was there the next day to fix it.. He hung the wire much higher to prevent it from happening again... All went smooth... The customer service is way over the top... What I mean? From start to finish I received 17 text messages.. Telling me the report has been filed to how was the service... And they tried to have an in person visit with one of the managers to upsell me for cell service... I am an easy going guy but I started to get a little pissed off with the damn phone going off every couple of hours...
ETA: I forgot to add the tech tried to beat a tip out of me... He said something about he will take care of the service charge when there was no service charge... Make that 18 text messages.. I just got another one.. I replied with stop this time since the job is finished...
This post was edited on 8/21/25 at 2:18 pm
Posted on 8/21/25 at 2:31 pm to Athis
Every truck roll is subject to a service charge if they dont find a problem on their side of the network. He probably was just meaning he will make sure the system was updated to note that it was indeed an at&t issue so the system doesn't bill you for the truck roll.
Page 4 of 4
Popular
Back to top
Follow TigerDroppings for LSU Football News