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re: Insurance agents are screwups and some advice.

Posted on 6/25/25 at 8:46 pm to
Posted by MemphisGuy
Germantown, TN
Member since Nov 2023
14230 posts
Posted on 6/25/25 at 8:46 pm to
quote:

UptownJoeBrown


Word of advice... if EVERYONE you deal with is a screw up... then YOU are the screw up.
Posted by choke
Member since Dec 2015
794 posts
Posted on 6/25/25 at 8:48 pm to
Let me guess you forgot to pay? It’s not their job to babysit your bank account for you.
Posted by BamaCoaster
God's Gulf
Member since Apr 2016
6862 posts
Posted on 6/25/25 at 8:52 pm to
quote:

Again, call or record it yourself.


Wouldn’t an email be better?
There’s a definite paper trail.
We made everyone sign and return a cancellation form for anything done for this exact reason-to prevent screwups.
Posted by RIPMachoMan
Member since Jun 2011
8916 posts
Posted on 6/25/25 at 8:55 pm to
quote:

OMV flagged me and took forever to fix.


Meh calling bs. It isn’t that difficult to pay or correct if incorrect
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
8528 posts
Posted on 6/25/25 at 9:01 pm to
quote:

OP signed a cancellation but did not read it.


Nope. I didn’t sign anything
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
8528 posts
Posted on 6/25/25 at 9:03 pm to
quote:

Meh calling bs. It isn’t that difficult to pay or correct if incorrect


Right, UNLESS your agent fricks up the DL# and the dates of coverage in a letter to the OMV. TWICE!!!
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
8528 posts
Posted on 6/25/25 at 9:04 pm to
quote:

Let me guess you forgot to pay?


I pay it all up front. No monthly payments here. Maybe you do it.
Posted by NLabosstiger
Member since Mar 2008
1344 posts
Posted on 6/25/25 at 9:06 pm to
This didn’t happen.
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
8528 posts
Posted on 6/25/25 at 9:06 pm to
quote:

Word of advice... if EVERYONE you deal with is a screw up... then YOU are the screw up.


Nah. But it’s pretty common. The worst was when I hired a guy with 50 years of experience laying brick. I told him what I wanted and it was a simple job. The bricks had one face that is meant to be the exterior. I showed it to him and told him. He fricked it up. Put some backwards. Luckily it was a small job and I fixed it myself.
This post was edited on 6/25/25 at 9:08 pm
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
8528 posts
Posted on 6/25/25 at 9:08 pm to
quote:

This didn’t happen.


Sure did. Now I gotta show up at the agents office at 9 am tomorrow to make sure I’ve got coverage.
This post was edited on 6/25/25 at 9:09 pm
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
8528 posts
Posted on 6/25/25 at 9:11 pm to
quote:

Wouldn’t an email be better?


Well you’re right. Next time I will send an email. Thing is I went in person to make sure what was gonna happen. I repeated what I wanted and he said “yup, done.” Ducking idiot
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
8528 posts
Posted on 6/25/25 at 9:13 pm to
quote:

When I was in insurance you couldn't even cancel a policy for someone (in Louisiana) without their signature from them.


This current frickup is with State Farm. I didn’t have to sign anything. Maybe that guy fricked that up too.
Posted by thedentist45
Louisiana
Member since Jun 2008
568 posts
Posted on 6/25/25 at 9:14 pm to
You were in the office and didn’t ask to see updated dec page after the endorsement to remove vehicles?
Alway ask to see the new dec page and billing schedule, even if you pay in full. Removing vehicles should reflect a refund owed to you and you can verify the change was made correctly. Check dates too so you make sure there is no miscommunication and avoid lapse.
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
8528 posts
Posted on 6/25/25 at 9:15 pm to
quote:

Why are you relying on an insurance agent to tell you when it’s time to renew your insurance? The companies send out multiple letters and emails. You also own a card that tells you exactly when it ends.


This is irrelevant. I paid for all 4 cars for the entire 6 months (State Farm doesn’t do a year). Then I got Hagertys for 2 of them. Told the guy to cancel those 2 and I would wait on a refund. Dumbass cancelled all 4.
Posted by wope
Member since Aug 2011
5684 posts
Posted on 6/25/25 at 9:16 pm to
Why do you think you need an agent to handle freaking auto insurance?

It takes less than an hour every 6 months to shop around and make sure you have the best rate. Probably less time than you've spent "firing" agents.
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
8528 posts
Posted on 6/25/25 at 9:17 pm to
quote:

You were in the office and didn’t ask to see updated dec page after the endorsement to remove vehicles? Alway ask to see the new dec page and billing schedule, even if you pay in full. Removing vehicles should reflect a refund owed to you and you can verify the change was made correctly. Check dates too so you make sure there is no miscommunication and avoid lapse.


Good advice. You gotta CYA everything now. So many people are screwups.
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
8528 posts
Posted on 6/25/25 at 9:17 pm to
quote:

Why do you think you need an agent to handle freaking auto insurance? It takes less than an hour every 6 months to shop around and make sure you have the best rate. Probably less time than you've spent "firing" agents.


I require more than just simple minimum coverage. Maybe you do.
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
8528 posts
Posted on 6/25/25 at 9:19 pm to
quote:

If this is truly the insurance agents' faults, you have horrible luck when picking agents.


Right. I couldn’t believe it.
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
8528 posts
Posted on 6/25/25 at 9:21 pm to
quote:

Why not just purchase insurance directly through the carrier instead of using an agent?


Pretty sure State Farm requires an agent.

Monoline for umbrella is like that for sure. They wouldn’t let me buy directly.
Posted by Teddy1388
I-10
Member since Aug 2017
765 posts
Posted on 6/25/25 at 9:23 pm to
You sound like a miserable client. Most agents could get the carrier to fix it if it was truly an agent error.
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