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Started By
Message
Concern about Courtyard Acadian ThruWay- Is there something I should know?
Posted on 10/10/24 at 7:41 am
Posted on 10/10/24 at 7:41 am
I decided just a few days ago to come to the game this weekend, and about the only hotel I could find was the Courtyard Marriott Acadian ThruWay. No big deal - I typically stay at Marriott properties and could use points so it would be free.
This morning I received the message in italics below, and a few things I've bolded below caught my attention. Is there something I need to know? The email mentions: All extended stay guestrooms will be cleaned after every 6th Night from check-in. Are they housing illegals? A half-way house? Why do they make it a point to say they are "...committed to deliver the Marriott Bonvoy benefits for your membership level?"
Perhaps the most alarming part of the email appears toward the end beginning with "Moments like these..." Is it possible they are housing evacuees from Milton? Of course, that would not be an issue at all compared to housing illegals.
Any feedback would be greatly appreciated so I can make alternate arrangements if necessary.
Dear Valued Guest,
Thank you for selecting the Courtyard by Marriott Baton Rouge Acadian Centre/LSU Area for your upcoming trip. We are here to assist you during your stay.
Please text us any of your requests at 225-369-0719 (TEXT ONLY)
If you have any questions or concerns before you arrive, please reach out to us.
Contact the Management Team directly at or via email at CourtyardBatonRouge@marriott.com
If you have an urgent matter, my cell phone number is 225-242-9235.
PROPERTY AMENITIES
We are committed to making the amenities at our property available to you:
Our AM Bistro is currently serving a variety of breakfast items available for PURCHASE during the hours are 6:30am-10:00am.
Starbuck’s Coffee is available 24 hours a day for purchase. Please just ask an associate at the Front Desk for assistance.
Our bar is currently open 5:00pm-10:00pm. Beer and wine is also available in our Market 24/7 for purchase. No food is served in the evening time.
Guest Room Cleaning. Every guest room is thoroughly cleaned and disinfected between each guest.
Every OTHER DAY a REFRESH service will be performed. This service includes:
Replacing any used towels
Emptying the trash
Replacing any used amenities.
Making the bed with the existing sheets
Housekeeping is present everyday so if you do need any additional service, please just reach out to us by sending a text to 225-369-0719 so we can ensure you are taken care of
Extended Stay guests.
All extended stay guestrooms will be cleaned after every 6th Night from check-in.
On the 7th day, housekeeping will change the bed linens and perform a more in-depth cleaning and sanitation. We ask that the room be vacated when housekeeping is servicing the room. Contact the Front Desk to arrange a specific time if you would like.
For our Marriott Bonvoy members: We are committed to deliver the Marriott Bonvoy benefits for your membership level. Thank you for your continued loyalty.
The pool is open daily from 7:00am-10:00pm.
Self-Parking is Complimentary
The Fitness Center is open 24/7.
Please note that use of a bank debit or check card at the time of check-in will place a hold on your bank account that will immediately suspend available funds from your account equal to the room and tax charges for your entire stay, plus an additional $100 for potential incidentals. This is not an actual charge. Your card has been authorized. The final amount charged may be different based on added items & other possible incidentals. You will receive a finalized receipt once your stay is completed, and you have checked out. Funds not used during your stay will be released from hold by the hotel upon check-out. However, many banks take 5-7 business days to release these funds back to their customer. Your card statement will reflect the final amount charged within 7-10 business days of your completed check out date.
Moments like these remind us of the tremendous importance of travel. Travel has the power to connect us, to enrich our lives, and to inspire us. The measures our team are taking are part of our unwavering commitment to delivering on the promise of commitment to cleanliness.
We look forward to seeing you soon and safe travels
This morning I received the message in italics below, and a few things I've bolded below caught my attention. Is there something I need to know? The email mentions: All extended stay guestrooms will be cleaned after every 6th Night from check-in. Are they housing illegals? A half-way house? Why do they make it a point to say they are "...committed to deliver the Marriott Bonvoy benefits for your membership level?"
Perhaps the most alarming part of the email appears toward the end beginning with "Moments like these..." Is it possible they are housing evacuees from Milton? Of course, that would not be an issue at all compared to housing illegals.
Any feedback would be greatly appreciated so I can make alternate arrangements if necessary.
Dear Valued Guest,
Thank you for selecting the Courtyard by Marriott Baton Rouge Acadian Centre/LSU Area for your upcoming trip. We are here to assist you during your stay.
Please text us any of your requests at 225-369-0719 (TEXT ONLY)
If you have any questions or concerns before you arrive, please reach out to us.
Contact the Management Team directly at or via email at CourtyardBatonRouge@marriott.com
If you have an urgent matter, my cell phone number is 225-242-9235.
PROPERTY AMENITIES
We are committed to making the amenities at our property available to you:
Our AM Bistro is currently serving a variety of breakfast items available for PURCHASE during the hours are 6:30am-10:00am.
Starbuck’s Coffee is available 24 hours a day for purchase. Please just ask an associate at the Front Desk for assistance.
Our bar is currently open 5:00pm-10:00pm. Beer and wine is also available in our Market 24/7 for purchase. No food is served in the evening time.
Guest Room Cleaning. Every guest room is thoroughly cleaned and disinfected between each guest.
Every OTHER DAY a REFRESH service will be performed. This service includes:
Replacing any used towels
Emptying the trash
Replacing any used amenities.
Making the bed with the existing sheets
Housekeeping is present everyday so if you do need any additional service, please just reach out to us by sending a text to 225-369-0719 so we can ensure you are taken care of
Extended Stay guests.
All extended stay guestrooms will be cleaned after every 6th Night from check-in.
On the 7th day, housekeeping will change the bed linens and perform a more in-depth cleaning and sanitation. We ask that the room be vacated when housekeeping is servicing the room. Contact the Front Desk to arrange a specific time if you would like.
For our Marriott Bonvoy members: We are committed to deliver the Marriott Bonvoy benefits for your membership level. Thank you for your continued loyalty.
The pool is open daily from 7:00am-10:00pm.
Self-Parking is Complimentary
The Fitness Center is open 24/7.
Please note that use of a bank debit or check card at the time of check-in will place a hold on your bank account that will immediately suspend available funds from your account equal to the room and tax charges for your entire stay, plus an additional $100 for potential incidentals. This is not an actual charge. Your card has been authorized. The final amount charged may be different based on added items & other possible incidentals. You will receive a finalized receipt once your stay is completed, and you have checked out. Funds not used during your stay will be released from hold by the hotel upon check-out. However, many banks take 5-7 business days to release these funds back to their customer. Your card statement will reflect the final amount charged within 7-10 business days of your completed check out date.
Moments like these remind us of the tremendous importance of travel. Travel has the power to connect us, to enrich our lives, and to inspire us. The measures our team are taking are part of our unwavering commitment to delivering on the promise of commitment to cleanliness.
We look forward to seeing you soon and safe travels
4
Posted on 10/10/24 at 8:22 am to TNTigerman
quote:
If you have any questions or concerns before you arrive, please reach out to us.
Contact the Management Team directly at or via email at CourtyardBatonRouge@marriott.com
Posted on 10/10/24 at 9:41 am to TNTigerman
Looks normal to me. May have some leftover Covid language (re: cleanliness) they should probably revise.
But that location is prime, nothing to worry about. Just lock your car doors.
But that location is prime, nothing to worry about. Just lock your car doors.
This post was edited on 10/10/24 at 9:42 am
Posted on 10/10/24 at 9:53 am to TNTigerman
Damn, I’ve never seen a welcome email that long over 1,700 nights.
At least they warned you. I didn’t realize hotels in manhattan were required (at least the Sheraton) to do a room check every two days, and I didn’t put my porn away when I left for work.
At least they warned you. I didn’t realize hotels in manhattan were required (at least the Sheraton) to do a room check every two days, and I didn’t put my porn away when I left for work.
Posted on 10/10/24 at 11:34 am to runforrestrun
quote:
Looks normal to me. May have some leftover Covid language (re: cleanliness) they should probably revise.
those were my thoughts as well. They still have COVID language in there and haven't updated it yet.
Posted on 10/11/24 at 8:20 am to TNTigerman
quote:
All extended stay guestrooms will be cleaned after every 6th Night from check-in.
This is pretty standard. They don't want to walk into a shite show if you don't have your room cleaned
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