Domain: tiger-web1.srvr.media3.us Tell me if I'm justifiably pissed off by this... | Page 2 | O-T Lounge
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re: Tell me if I'm justifiably pissed off by this...

Posted on 3/5/19 at 4:00 pm to
Posted by Desert King
Member since Oct 2018
1936 posts
Posted on 3/5/19 at 4:00 pm to
Something like this happened to me a few years ago.

My wife ordered a bedroom set from Rooms to Go. When they delivered the furniture, the dresser was beat up. We called to have it replaced and was told that that particular set was discontinued and they could not replace it. We could either 1) Pick out a new set or 2) Pick a dresser from a different set. They refused to give a refund, which we wanted (we found a similar set at another store).

I finally had to get my credit card company involved before they would come pick up their shite. I refuse to shop at that place now.
Posted by TheCaterpillar
Member since Jan 2004
76774 posts
Posted on 3/5/19 at 4:00 pm to
quote:

Maybe if you werent a fatass the smaller jacket would fit.



This is a valid response.

Although I'm not fat, it did freak me out when I tried it on . I've worn a 40L jacket forever and had to get this sent back for a 41L. My consistency is why I'm comfortable ordering jackets without trying them on.

I think it was just the slimmer fit though. My other jackets still fit.
Posted by Ed Osteen
Member since Oct 2007
59118 posts
Posted on 3/5/19 at 4:01 pm to
quote:

I refuse to shop at that place now.


prob better off now anyways
Posted by Pettifogger
I don't really care, Margaret
Member since Feb 2012
86934 posts
Posted on 3/5/19 at 4:01 pm to
Real Nordstrom has some of the best CS on the planet so I'm pretty surprised you had to jump through all that shite at Rack

Posted by UncleRuckus
Member since Feb 2013
9912 posts
Posted on 3/5/19 at 4:02 pm to
This is something that would upset a woman
Posted by TheCaterpillar
Member since Jan 2004
76774 posts
Posted on 3/5/19 at 4:03 pm to
quote:

This is something that would upset a woman



Not my woman.

Her response was "Well that's cool, just buy more stuff"

I'm the frugal one.
Posted by InfamousDosgris
Gonzales, LA
Member since Jan 2019
147 posts
Posted on 3/5/19 at 4:03 pm to
quote:

Sorry your poor


Sorry your grammar sucks.
Posted by keakar
Member since Jan 2017
30152 posts
Posted on 3/5/19 at 4:04 pm to
its just SOP anything bought with gift card can only get a gift card as refund, all stores have been doing this for years.

yes its understandable to be frustrated and they should have explained that to you first so you could return it first, then use the gift card to repurchase the correct size.

its a PITA but you can still do this by returning the second purchase for refund to your credit card, then rebuy the coat with your gift card
Posted by TheCaterpillar
Member since Jan 2004
76774 posts
Posted on 3/5/19 at 4:04 pm to
quote:

Real Nordstrom has some of the best CS on the planet so I'm pretty surprised you had to jump through all that shite at Rack


Oh, they were super nice and responsive about it, but wouldn't budge.

Ok, this thread has satisfied my need to vent. We can anchor now.

Posted by MrLarson
Member since Oct 2014
34984 posts
Posted on 3/5/19 at 4:04 pm to
quote:

4. It was too small, so I needed one size up.


How did the skinny jeans fit?
Posted by TheCaterpillar
Member since Jan 2004
76774 posts
Posted on 3/5/19 at 4:05 pm to
quote:

How did the skinny jeans fit?



Ain't nobody wanna see that.
Posted by lnomm34
Louisiana
Member since Oct 2009
12702 posts
Posted on 3/5/19 at 4:20 pm to
(no message)
This post was edited on 2/8/25 at 8:38 am
Posted by KG6
Member since Aug 2009
10920 posts
Posted on 3/5/19 at 4:26 pm to
quote:

surprised you had to jump through all that shite at Rack


Nordstrom Rack is like the garage sale version of Nordstrom though. They might not have another version of something. Exchange process is probably not as simple due to that. Not saying this isn't annoying for the OP, just that I don't expect there return policies to be close to the same.
Posted by baldona
Florida
Member since Feb 2016
23875 posts
Posted on 3/5/19 at 4:27 pm to
quote:

its just SOP anything bought with gift card can only get a gift card as refund, all stores have been doing this for years.


Sure, but why is that tied to not being able to return something for store credit or a different size? There's no way OP should have had to pay more to get a different size. That's just a horrible policy and one that's not going to keep a company a float when everyone else offers free shipping and returns.
Posted by ItNeverRains
Offugeaux
Member since Oct 2007
28166 posts
Posted on 3/5/19 at 4:29 pm to
Return it all get credit for credit and cash for cash, buy it all back
Posted by CAD703X
Liberty Island
Member since Jul 2008
92720 posts
Posted on 3/5/19 at 4:30 pm to
quote:

I'm sure would eventually spend that there in the next 6 months anywa


the chicken wrap at the Chill Spot is the bomb.

This post was edited on 3/5/19 at 4:33 pm
Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
65758 posts
Posted on 3/5/19 at 4:34 pm to
Posted by ItNeverRains
Offugeaux
Member since Oct 2007
28166 posts
Posted on 3/5/19 at 4:34 pm to
quote:

the chicken wrap at the Chill Spot is the bomb.


Been wanting to try place, always end up at Stout Burger or Taziki's when I'm that way
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
138182 posts
Posted on 3/5/19 at 4:36 pm to
Just give your significant other dude the replacement gift card.
Posted by Capital Cajun
Over Yonder
Member since Aug 2007
5610 posts
Posted on 3/5/19 at 4:57 pm to
Hey lady, let Calgon take you away tonight after you fix your husband dinner.

If you spent $450 there you will likely spend the credit gift card.
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