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UPDATE: Contract with alarm company -- anyone had success with early termination?
Posted on 4/24/19 at 4:20 pm
Posted on 4/24/19 at 4:20 pm
Anybody tried going to war with their alarm company? I'm moving to a new house next week and would like to switch to a new company. My current provider on my old house, Protection 1 / ADT, is claiming that I am under contract until August of 2020, and they will charge me $576 for cancelling, even though I am moving. Usually their remedy for an early cancellation is to come re-possess the alarm system...but they can have it for all I care, I'm moving!
Anyone have tips for getting out of my contract? Thanks
UPDATE: Protection 1 finally let me out of the contract, but only after I filed a complaint with the Better Business Bureau. Previously I had been emailing and calling for weeks, and they promised to put me in touch with a manager who could address my concerns, but they never did, and eventually stopped responding to my emails. They only took action after I filed my BBB complaint
Anyone have tips for getting out of my contract? Thanks
UPDATE: Protection 1 finally let me out of the contract, but only after I filed a complaint with the Better Business Bureau. Previously I had been emailing and calling for weeks, and they promised to put me in touch with a manager who could address my concerns, but they never did, and eventually stopped responding to my emails. They only took action after I filed my BBB complaint
This post was edited on 5/16/19 at 12:04 pm
16
Posted on 4/24/19 at 4:22 pm to handawanda
ADT is a 3 year contract. If you cancel early you pay them the remaining portion of the cost. It's quite simple.
Posted on 4/24/19 at 4:24 pm to handawanda
Transfer the remainder of the contract to whoever moves in your old house
Posted on 4/24/19 at 4:25 pm to handawanda
You can always just not pay the bill and make sure they don't have your new address.
Posted on 4/24/19 at 4:25 pm to handawanda
quote:
My current provider on my old house, Protection 1 / ADT, is claiming
They're claiming?
You either signed a contract or you didn't.
You're screwed. Unless you can get the new company to pay the "switch" fee
Posted on 4/24/19 at 4:26 pm to castorinho
Or he could get ADT at his new address for the remainder of his contract and then cancel. I would at least check on that.
Posted on 4/24/19 at 4:28 pm to TDsngumbo
he said he wants to switch company
Posted on 4/24/19 at 4:29 pm to handawanda
they will frick with your credit Wanda if you don't either (a) pay an early termination fee (b) finish the contract
Posted on 4/24/19 at 4:32 pm to TDsngumbo
quote:
Or he could get ADT at his new address for the remainder of his contract and then cancel. I would at least check on that.
This is a solid response using common sense.
I'm mad that I didn't think of that myself.
Posted on 4/24/19 at 4:32 pm to handawanda
quote:
handawanda
2 posts and both are asking how to get out of an obligation
Posted on 4/24/19 at 4:35 pm to t00f
quote:
they will frick with your credit Wanda if you don't either (a) pay an early termination fee (b) finish the contract
That is my concern -- but seems like a scare tactic to me. It's not like a missed car payment where I still need to pay for the asset. All they need to do is turn off my service (even the evil cable companies will do this without requiring a contract). I paid them $564 to install the system (which they claim they still own), I paid them $36 a month for ~6 years, and now I am moving. They've made plenty money off me already!
This post was edited on 4/24/19 at 4:38 pm
Posted on 4/24/19 at 4:37 pm to handawanda
Ask for a copy of your contract and look over the termination clauses. There might be something in there about getting out if you are moving
Posted on 4/24/19 at 4:39 pm to jchamil
quote:
Ask for a copy of your contract and look over the termination clauses. There might be something in there about getting out if you are moving
There's not. In fact, it specifically says I still owe them if I sell my house. It surprises me that so many people in here are defending the alarm company -- these contracts are written to strong-arm and screw over consumers!
Posted on 4/24/19 at 4:40 pm to handawanda
6 years? You can't be under contract anymore.
Posted on 4/24/19 at 4:40 pm to handawanda
Just claim that your house was robbed and they never alerted anybody. They’ll want to run away from you.
Posted on 4/24/19 at 4:41 pm to PrivatePublic
quote:
You can always just not pay the bill and make sure they don't have your new address
Don’t do this. They’ll send the bill to collections, and it’ll pop up on your credit report.
Posted on 4/24/19 at 4:42 pm to handawanda
Try to find a geographic location that they do not provide coverage and tell them that’s where you’re moving. They have to let you out of contract.
This post was edited on 4/24/19 at 4:43 pm
Posted on 4/24/19 at 4:42 pm to handawanda
quote:
There's not. In fact, it specifically says I still owe them if I sell my house. It surprises me that so many people in here are defending the alarm company -- these contracts are written to strong-arm and screw over consumers!
You signed a contract and agreed to its terms. They didn’t screw you.
Posted on 4/24/19 at 4:43 pm to t00f
quote:
6 years? You can't be under contract anymore.
The contract says it auto-renews for 2 more years unless you give them written notice at least 30 days prior to the renewal date. Again, these are very anti-consumer contracts.
Posted on 4/24/19 at 4:47 pm to handawanda
auto renews for 2 years? that is insane.
2 years? Unacceptable business practice when you paid your original contract obligations.
You no doubt have a legit gripe and they need to set you free. I would demand the contract.
2 years? Unacceptable business practice when you paid your original contract obligations.
You no doubt have a legit gripe and they need to set you free. I would demand the contract.
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