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Started By
Message
AAA auto service is trash
Posted on 1/16/26 at 9:49 pm
Posted on 1/16/26 at 9:49 pm
Vehicle broke down in mall parking lot. Called AAA over 2 hours ago to get it towed.
Told me would have truck there within 1 hour. Told me to track in app.
App just keeps refreshing. After an hour call, say 30 more min. After that call again, they say they can’t get in touch with provider and will “try” to find another one but no guarantees.
Also said I can try to find my own tow and can file for them to consider reimbursement” in 4-6 weeks
Still have no idea when they will send someone so I called a company and are waiting on them.
I’m a premier member by the way.
Total crap.
Told me would have truck there within 1 hour. Told me to track in app.
App just keeps refreshing. After an hour call, say 30 more min. After that call again, they say they can’t get in touch with provider and will “try” to find another one but no guarantees.
Also said I can try to find my own tow and can file for them to consider reimbursement” in 4-6 weeks
Still have no idea when they will send someone so I called a company and are waiting on them.
I’m a premier member by the way.
Total crap.
19
Posted on 1/16/26 at 9:53 pm to LSUFanHouston
I pay Geico about a dollar per month per car for emergency roadside assistance. The one time I needed a tow, they had someone out there in 45 minutes and managed to not frick up my car in the process.
Five stars.
ETA: And I could request it through the app, so no need to call anyone.
Five stars.
ETA: And I could request it through the app, so no need to call anyone.
This post was edited on 1/16/26 at 9:55 pm
Posted on 1/16/26 at 9:54 pm to LSUFanHouston
Do you need to help the tow truck driver?
Just head home.
Just head home.
Posted on 1/16/26 at 9:54 pm to LSUFanHouston
quote:not all premium memberships are the same
I’m a premier member by the way.
Posted on 1/16/26 at 10:08 pm to LSUFanHouston
quote:
I’m a premier member by the way.
Apparently not since you can't even get a tow truck
Posted on 1/16/26 at 10:08 pm to LSUFanHouston
At the end of the day AAA or any of those companies just contract with all the local towing companies to tow your car when you call them. Rest assured when you call for a tow through AAA you get put to the bottom of the list because its a contracted deal and they can't scam you for $350. God help you if you need a tow at like 3am.
Posted on 1/16/26 at 10:13 pm to MikeBRLA
quote:
Apparently not since you can't even get a tow truck
Right?!?!
At least it’s me and not my wife or kid that’s stranded
Posted on 1/16/26 at 10:13 pm to LSUFanHouston
I have always had great service through AAA. From a flat tire, tow, to battery service. All top notch service providers.
Posted on 1/16/26 at 10:36 pm to LSUFanHouston
Once Big Lee went down it was all downhill baw
Posted on 1/16/26 at 10:51 pm to Kramer26
quote:
have always had great service through AAA. From a flat tire, tow, to battery service. All top notch service providers
Ive used it several times. Tow companies claim to love it because its paid immediately, as opposed to insurance. My wait was never over 30 min.
Posted on 1/16/26 at 11:02 pm to LSUFanHouston
My AAA Premier membership has been some of the best money I’ve ever spent
Posted on 1/16/26 at 11:04 pm to LSUFanHouston
I know pretty much everything about this, AMA 
Posted on 1/16/26 at 11:27 pm to LSUFanHouston
quote:
Still have no idea when they will send someone so I called a company and are waiting on them.
They should have sent you updates. Many times they have to jostle tow trucks around due to a bad wreck. Pray for those that may be hurt and be thankful you only have a mechanical problem.
I know, been there.
Posted on 1/16/26 at 11:38 pm to PGAOLDBAWNevahBroke
quote:
Once Big Lee went down it was all downhill baw
RIP In Power King
Posted on 1/16/26 at 11:39 pm to SidewalkTiger
quote:
I know pretty much everything about this, AMA
Is this the typical “Louisiana shite companies and employees” thing where this service works everywhere but here?
Posted on 1/16/26 at 11:41 pm to LSUFanHouston
I have had nothing but great experiences with AAA.
And I’ve had a lot.
And I’ve had a lot.
Posted on 1/17/26 at 12:33 am to LSUFanHouston
quote:
Is this the typical “Louisiana shite companies and employees” thing where this service works everywhere but here?
The majority of roadside assistance services go through 2 or 3 big companies who farm it out to local contractors, thus, the quality of the local contractors has everything to do with the service you receive.
Timing also matters.
Motor clubs usually pay a contractor much less than they charge normal customers so they'll prioritize you less, especially outside of large cities.
But you'll also pay a lot less in the end.
It's pretty common for a 100 mile tow these days to be up to $700 minimum.
Posted on 1/17/26 at 2:06 am to LSUFanHouston
I use them several times per year and they’ve always been great. I’ve never had an issue. Well worth the $95/year.
Posted on 1/17/26 at 5:55 am to Lou Loomis
Why do all of you need tow trucks so much except for a bad enough wreck?
This post was edited on 1/17/26 at 5:57 am
Posted on 1/17/26 at 7:01 am to LSUFanHouston
They’re a little slow sometimes but I’ve generally had a good experience with AAA
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