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Posted on 6/23/21 at 6:34 am to Masterag
Never Split the Difference by Chris Voss. It's more of a psychological approach to selling, he was a former hostage negotiator.
Posted on 6/23/21 at 6:44 am to Masterag
You don’t need a book. You need bullet points. People are busy so don’t waste their time.
Posted on 6/23/21 at 7:06 am to Masterag
Dale Carnegie:
How to win friends and influence people
The original common sense approach...
How to win friends and influence people
The original common sense approach...
Posted on 6/23/21 at 7:32 am to Masterag
"The Ultimate Sales Machine" by Chet Holmes - I bought the audio book and would listen while I was on the road. He gives great points generating sales and never giving up.
One that hit home for me "I could sit outside a business and get turned down in my head before ever stepping foot inside" not a direct quote, but once you've been turned down, you can make many excuses inside your head as to why someone will not buy from you.
#1 thing for a sales person is to bring value to your customers - know your product and listen to your customer's questions and concerns - get back to them if they have a question. If you are not reliable enough to get back to them, they will do business with someone that is.
One that hit home for me "I could sit outside a business and get turned down in my head before ever stepping foot inside" not a direct quote, but once you've been turned down, you can make many excuses inside your head as to why someone will not buy from you.
#1 thing for a sales person is to bring value to your customers - know your product and listen to your customer's questions and concerns - get back to them if they have a question. If you are not reliable enough to get back to them, they will do business with someone that is.
Posted on 6/23/21 at 7:33 am to Masterag
quote:
Any help is appreciated!
Cocaine
Posted on 6/23/21 at 7:35 am to BigVoodoo
quote:
The Greatest Salesman In The World by Og Mandino
After reading that book it actually changed the way I treated people thus increasing my sales. I second this.
Posted on 6/23/21 at 7:36 am to Masterag
Dale Carnegie How to Win Friends and Influence People.
And
Opportunity Cost in Finance and Accounting by Robert Bloom & Hans Heymann
And
Opportunity Cost in Finance and Accounting by Robert Bloom & Hans Heymann
Posted on 6/23/21 at 7:37 am to LSU6262
\
Best book and class you could ever take to affect your business and personal life if you put it into practice. TIMELESS!!!
Posted on 6/23/21 at 7:43 am to LSUJay13
I agree sales is simple.
Listen to a potential customer.
Even if someone gives you five minutes it is for a reason.
No, matter if it is retail sales, car sales, or a type of service someone gives me time I will try to help them if I can. I have recommended my competition at times. It has paid off as that person has come back to me at a later date and some have given me referrals.
If you have a solution either suggest it right then after listening to the customer.
If it takes more time ask if you can do some research to put together some options for a solution and come back later.
If there is no solution thank the person for their valuable time, if things change can we visit at that time, and keep it positive.
Move on.
Unfortunately, not every product or service can solve everyone’s wants or need today. Usually, it fills a want as people need a lot of stuff. They only buy when they want the solution.
Listen to a potential customer.
Even if someone gives you five minutes it is for a reason.
No, matter if it is retail sales, car sales, or a type of service someone gives me time I will try to help them if I can. I have recommended my competition at times. It has paid off as that person has come back to me at a later date and some have given me referrals.
If you have a solution either suggest it right then after listening to the customer.
If it takes more time ask if you can do some research to put together some options for a solution and come back later.
If there is no solution thank the person for their valuable time, if things change can we visit at that time, and keep it positive.
Move on.
Unfortunately, not every product or service can solve everyone’s wants or need today. Usually, it fills a want as people need a lot of stuff. They only buy when they want the solution.
This post was edited on 6/23/21 at 7:48 am
Posted on 6/23/21 at 7:57 am to Mike da Tigah
I have mandatory reading for my employees. Extreme Ownership and Dichotomy of Leadership. We regularly discuss the principles as they go through the chapters. If someone isn't willing to apply them, they're let go.
Another good one is Leaders Eat Last by Simon Sinek. It's about how the principle of investing money in employees and clients is better longterm than the bottom line in a sale, quarter, or fiscal year has a pretty big impact on staying power. Growing and adapting to changes are equally as important.
Another good one is Leaders Eat Last by Simon Sinek. It's about how the principle of investing money in employees and clients is better longterm than the bottom line in a sale, quarter, or fiscal year has a pretty big impact on staying power. Growing and adapting to changes are equally as important.
Posted on 6/23/21 at 8:00 am to Masterag
My company has been using Challenger Selling
Posted on 6/23/21 at 8:06 am to Masterag
Sales books are for people lacking in motivation. Sales is simply walking that fine line between being helpful and annoying. The more often you’re helpful, the more at bats you’re going to get, the more money you’re going to make.
Don’t frick your customers or they’ll frick you worse. Assume everyone is smarter than you.
Don’t frick your customers or they’ll frick you worse. Assume everyone is smarter than you.
Posted on 6/23/21 at 8:10 am to stuckintexas
Yes, I agree.
I went from 1 hardware store to 8.
Sold 4 and kept 4 focused on landscaping and outdoor power until this year when I retired.
If you don’t invest in employees to keep them, then it is hard to grow a solid business.
Some people build on sand by not investing in employees and just wanting sales. This leads to loss of customers due to lack of skilled employees.
You do have encourage on company time employees to use what they learned in training programs. Mechanics, accounting, inside sales, horticulturists, and outside sales all need to keep up to date on training.
Yes, you do have to stay up to date on new products or services along with advertising to keep growing.
I went from 1 hardware store to 8.
Sold 4 and kept 4 focused on landscaping and outdoor power until this year when I retired.
If you don’t invest in employees to keep them, then it is hard to grow a solid business.
Some people build on sand by not investing in employees and just wanting sales. This leads to loss of customers due to lack of skilled employees.
You do have encourage on company time employees to use what they learned in training programs. Mechanics, accounting, inside sales, horticulturists, and outside sales all need to keep up to date on training.
Yes, you do have to stay up to date on new products or services along with advertising to keep growing.
Posted on 6/23/21 at 8:14 am to Masterag
Pinpoint a problem or a need. Offer a solution. Make a sale.
Don’t need to complicate shite.
Don’t need to complicate shite.
Posted on 6/23/21 at 8:35 am to Masterag
Psychology of Selling- Brian Tracy
Posted on 6/23/21 at 8:41 am to ItzMe1972
Remember this...you have two ears and one mouth for a reason. Especially in sales, use the proportionately.
And. read "Hyper Sales Growth" by Jack Daly.
And. read "Hyper Sales Growth" by Jack Daly.
Posted on 6/23/21 at 9:39 am to Masterag
Go get: “what to say when you talk to yourself”
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