Domain: tiger-web1.srvr.media3.us Restaurants should NEVER refund orders | Page 2 | O-T Lounge
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re: Restaurants should NEVER refund orders

Posted on 2/23/26 at 11:28 am to
Posted by Dam Guide
Member since Sep 2005
16648 posts
Posted on 2/23/26 at 11:28 am to
quote:

Thats not a refund. they didnt give you want you ordered. That was their error not yours.

edit, either way, they should bring you out what you ordered with no refund.


If it's a sit down restaurant, its not a refund, I haven't paid you yet. I'm not going to pay you for your frick up and I am not going to trust you to make me something else. Do better with the next customer because you lost me.

If I eat half of it before I complain, then yeah I need to pay you though.
This post was edited on 2/23/26 at 11:30 am
Posted by back9Tiger
Island Coconut Salesman
Member since Nov 2005
17803 posts
Posted on 2/23/26 at 11:31 am to
quote:

you still pay for the beer but they give you another one.


replacing it would be the only way unless you're walking out the door anyway. Keep your stock in order. That's not on the customer.
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
138180 posts
Posted on 2/23/26 at 11:32 am to
quote:

Including a 20 percent tip.


Just because? Not because of excellent service or even good service or even service?
Posted by MSUDawg98
Bear the F Down
Member since Jan 2018
12836 posts
Posted on 2/23/26 at 11:34 am to
Don't forget that if you decide to go AYCE make sure to specify it's All YOU Can Eat not All EVERYONE IN YOUR PARTY Can Eat!
Posted by Dawgfanman
Member since Jun 2015
26155 posts
Posted on 2/23/26 at 11:35 am to
Nah, if I haven’t touched the food. I don’t have to pay. Serve it to someone else. Not my issue.
Posted by Chad504boy
4 posts
Member since Feb 2005
177442 posts
Posted on 2/23/26 at 11:36 am to
quote:


Just because? Not because of excellent service or even good service or even service?


i'm starting to become a dick with tipping.

i'm starting to tip 10% in times where i feel the waitress/waiter was just low effort. if you're low effort, so am i buddy. like don't ignore the table for 20 minutes at a time, ever. but yet you were down my neck 3 times trying to get us to order in a hurry.
Posted by jmarto1
Houma, LA/ Las Vegas, NV
Member since Mar 2008
38448 posts
Posted on 2/23/26 at 11:40 am to
quote:

Serve it to someone else



If it goes to the table the food is dead. We don't know if you sneezed all over it or not. Obviously if you see something wrong, and it is wrong, then that is on the restaurant.
Posted by Weekend Warrior79
Member since Aug 2014
21273 posts
Posted on 2/23/26 at 11:41 am to
quote:

You order it, you pay for it. Including a 20 percent tip.

If you are going to mandate a 20% tip, you better make sure your employees provide at least a basic level of service and stop acting like our presence is an inconvenience.

Better yet, if there is an expectation of a certain tip amount with every meal, then pay your people a respectable wage and advertise that your staff does not accept tips.
Posted by Dawgfanman
Member since Jun 2015
26155 posts
Posted on 2/23/26 at 11:41 am to
quote:

If it goes to the table the food is dead. We don't know if you sneezed all over it or not. Obviously if you see something wrong, and it is wrong, then that is on the restaurant.


I was replying to a guy that says when he serves flat beer or moldy bread the customer still has to pay. Pretty sure neither of those should go to the table either.
Posted by SUB
Silver Tier TD Premium
Member since Jan 2009
25130 posts
Posted on 2/23/26 at 11:45 am to
quote:

If you dont like it, dont eat it but you still pay.


Well, if I don't have time to sit around and wait for you to cook me a new dish, then what?
Posted by 777Tiger
Member since Mar 2011
90597 posts
Posted on 2/23/26 at 11:50 am to
quote:

If you are going to mandate a 20% tip, you better make sure your employees provide at least a basic level of service and stop acting like our presence is an inconvenience.



just got back from a couple of weeks in Europe, dined at a bunch of very nice restaurants in several cities, great food and service, in not a single place did the wait staff ask for nor expect a tip, only exceptions were a couple of places that charged a small fee, $15-20, for ambiance /atmosphere, I forgot the term they used, and I suspect that was because the restaurants were so close to ground zero for the Olympics
Posted by Graton
Member since Jun 2017
360 posts
Posted on 2/23/26 at 11:52 am to
I think certain situations warrant a refund like moldy or stale food, raw food, foreign objects in the food, etc. If I order a meal, I expect it to be safe to eat. But you're right about people demanding a refund simply because they didn't like the meal. Go write a bad Google review or bitch about it on Facebook or something but don't expect a refund simply because you didn't like it.
Posted by REB BEER
Laffy Yet
Member since Dec 2010
17890 posts
Posted on 2/23/26 at 11:53 am to
quote:

Nah, if I haven’t touched the food. I don’t have to pay. Serve it to someone else. Not my issue.


I was at the Chili's in Ruston a couple years ago and it must've been Grambling Homecoming or something. A girl at the table next to us got her food and I heard her tell the waitress it didn't look like she thought it would and she wanted to return it and order something else.

I don't know why but it pissed me off more than it probably should have.
Posted by jmarto1
Houma, LA/ Las Vegas, NV
Member since Mar 2008
38448 posts
Posted on 2/23/26 at 11:53 am to
Then you lose the demographics that want to tap and pay
Posted by The Mick
Member since Oct 2010
45045 posts
Posted on 2/23/26 at 11:55 am to
Most savvy waiters/restaurants check on the table shortly after bringing the food out. Is your steak cooked correctly? That way, the bum mf'er can't eat 4/5 of his steak then send it back and refuse another and expect it taken off the bill.
Posted by Clames
Member since Oct 2010
19316 posts
Posted on 2/23/26 at 11:56 am to
quote:

How the hell does a restaurant let this happen?


WREG.com posts a weekly local restaurant inspection report, most states and counties post similar reports too. You'd be surprised, then dismayed, how bad many places can be.
Posted by RobertFootball
SC
Member since Mar 2021
2441 posts
Posted on 2/23/26 at 11:57 am to
20% tip.lol ain’t happening hoss.
Posted by i am dan
NC
Member since Aug 2011
31209 posts
Posted on 2/23/26 at 11:58 am to
What if I order the chicken? Do I still have to eat the pork chop?
Posted by jasonbr1975
Lafayette, LA
Member since Sep 2024
1680 posts
Posted on 2/23/26 at 12:01 pm to
quote:

Should be a big fat sign on the front door.

NO REFUND SIGN

It would keep all the riffraff out of trying to comp a free meal.


Yes, along with a sign stating that each person must pay for a buffet (no sharing)
Posted by riverdiver
Summerville SC
Member since May 2022
2802 posts
Posted on 2/23/26 at 12:01 pm to
quote:

quote: I've been served moldy food before

How the hell does a restaurant let this happen?


You’ve never watched Gordan Ramsey’s Kitchen Nightmares?
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