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Started By
Message
"Protection Package Fee" on Used Vehicle Purchase
Posted on 1/17/26 at 11:27 am
Posted on 1/17/26 at 11:27 am
Anyone hear of this?
Got paperwork from dealership in TX on a 2025 used vehicle we're looking to buy and it has "Protection Package New" fee of $1,895.00.
Called to ask for explanation and salesman says "it's part of the inspection process & costs of any money we had to put to the vehicle to get it to our satisfactory level to sell, be it a new windshield or tire or balance or whatever. Older used vehicles that have mechanical damage go up $4k-$5k, but newer vehicles that don't need anything like we're obviously not going to charge that much so we use the flat rate of $1,895.00, and this has been something we've done since Covid timeframe and all of the dealerships do it". I have not bought a vehicle since prior to Covid so this is first I hear of it.
I told him I want to see the service sheet for whatever was done to this vehicle prior to them listing it. But really I just want it for my knowledge, even though the carfax is clean, and regardless of what is or isn't on it I'm struggling to understand why this would be added to the listed sales price instead of just included????
Got paperwork from dealership in TX on a 2025 used vehicle we're looking to buy and it has "Protection Package New" fee of $1,895.00.
Called to ask for explanation and salesman says "it's part of the inspection process & costs of any money we had to put to the vehicle to get it to our satisfactory level to sell, be it a new windshield or tire or balance or whatever. Older used vehicles that have mechanical damage go up $4k-$5k, but newer vehicles that don't need anything like we're obviously not going to charge that much so we use the flat rate of $1,895.00, and this has been something we've done since Covid timeframe and all of the dealerships do it". I have not bought a vehicle since prior to Covid so this is first I hear of it.
I told him I want to see the service sheet for whatever was done to this vehicle prior to them listing it. But really I just want it for my knowledge, even though the carfax is clean, and regardless of what is or isn't on it I'm struggling to understand why this would be added to the listed sales price instead of just included????
31
Posted on 1/17/26 at 11:30 am to Doug_H
Walk away.
Posted on 1/17/26 at 11:30 am to Doug_H
quote:
I'm struggling to understand why this would be added to the listed sales price instead of just included????
I'd be willing to bet that, with the exception of a wash and an interior cleaning, nothing else was done before slapping a sticker on it and putting it on the lot
Posted on 1/17/26 at 11:35 am to Doug_H
Tell him the existence of the specific fee separated on there implies there are vehicles that don't have it added.
Posted on 1/17/26 at 11:35 am to Doug_H
It's a bullshite con targetting stupid people. With that said, in my opinion, people focus too much on "fees". Every time I buy a car, the fees are always part of the negotiation, in that I say that I'm willing to pay $X for the car, all in. They are welcome to put however much they want into whichever basket makes them the most money or looks best for their incentives, but every dollar they do that with comes off of the price of the car itself. I walk from anyone who refuses to negotiate that way.
Posted on 1/17/26 at 11:37 am to Doug_H
Tell him you understand completely. That’s why you have a “Service Needs Fee” of $1,895 that you charge to every dealership when you buy a new car. You put it in place during Covid.
Just in case something pops up after the purchase.
Just in case something pops up after the purchase.
This post was edited on 1/17/26 at 11:38 am
Posted on 1/17/26 at 11:37 am to Doug_H
quote:well, did he give it to you?
I told him I want to see the service sheet for whatever was done to this vehicle prior to them listing it.
Posted on 1/17/26 at 11:38 am to Doug_H
quote:
Protection Package New" fee of $1,895.00.
quote:
A “protection package fee” on a used vehicle is not automatically a legal scam, but in many cases it functions like a dealer markup or junk fee — and if you don’t want it, you should push back, negotiate, or walk away.
quote:what redneck dealership is this? I’d walk away and blast them on social media
It wasn’t disclosed up front Federal rules (FTC’s Combating Auto Retail Scams rule) now require dealers to disclose the full vehicle price except for government fees — and optional add-ons must be clearly identified as optional. ? If a dealer adds something without your consent or hides it until signing, that’s a red flag for deceptive practices.
Posted on 1/17/26 at 11:39 am to Doug_H
quote:
costs of any money we had to put to the vehicle to get it to our satisfactory level to sell
quote:
something we've done since Covid
So I guess pre Covid they didn’t charge it because they were just selling a bunch of unsatisfactory vehicles?
It’s bullshite, tell them to remove the charge or walk
Posted on 1/17/26 at 11:42 am to Doug_H
Just pay it, you have no reason to believe a car salesman would be dishonest
Posted on 1/17/26 at 11:48 am to SG_Geaux
quote:
Walk away.
Yep agree 100%
Posted on 1/17/26 at 12:04 pm to Doug_H
Run away from that dealership now. Before you do tell them to their face that they are crooks.
Posted on 1/17/26 at 12:26 pm to BowDownToLSU
quote:
A “protection package fee” on a used vehicle is not automatically a legal scam, but in many cases it functions like a dealer markup or junk fee — and if you don’t want it, you should push back, negotiate, or walk away.
quote:
It wasn’t disclosed up front Federal rules (FTC’s Combating Auto Retail Scams rule) now require dealers to disclose the full vehicle price except for government fees — and optional add-ons must be clearly identified as optional. ? If a dealer adds something without your consent or hides it until signing, that’s a red flag for deceptive practices.
Feels like it's dealer mark-up or junk fee.
Initial paperwork (not sure what its called, didn't have a title) he sent my wife had Sale Price the same as listed on website, +Protection Package New $1,895, + taxes,+fees, -down payment. When I saw it listed there I thought maybe my wife had spoke to them about extended warranty and that's what they had called it so I was already going to inquire as to exactly what it was.
Then he sent Buyer's Order and the Price of Unit was increased by $1,895 and they removed the line item of Protection Package. Seeing it that way really threw up a red flag because essentially they raised the vehicle price and that's when I called.
Y'all confirmed my thoughts, so thanks. I'm not paying that $1,895
This post was edited on 1/17/26 at 12:27 pm
Posted on 1/17/26 at 12:28 pm to Doug_H
Covid is long over. Are they making you wear a mask into the dealership also? It’s junk. Walk away.
Posted on 1/17/26 at 12:42 pm to Doug_H
I absolutely despise it when consumers feel they have a right to a vehicle’s car fax sheet. That info was never meant to be public knowledge. We should at least be able to redact or alter it before turning it over. It affects sales too much. For example if a vehicle has 750,000 miles on it. We can erase one zero to make it 75,000 miles which greatly improves its sales value.
Posted on 1/17/26 at 12:49 pm to Doug_H
quote:
"Protection Package Fee" on Used Vehicle Purchase
The sales department:
Posted on 1/17/26 at 12:51 pm to Doug_H
Lame
Posted on 1/17/26 at 12:53 pm to Doug_H
Man, frick that. I want one number that I have to write the check for. I have no interest in whst goes into that number….and I will take it or leave it. There will be no adding or subtracting from that price once we agree on a number.
Posted on 1/17/26 at 12:54 pm to Doug_H
Dear Diary
Posted on 1/17/26 at 12:54 pm to ronricks
quote:
It’s junk.
my daughter and I bought new vehicles on the same day at the same dealership a couple of years ago, she drove hers home and I left mine over night for window tinting and bed liner installation, when I came back the next morning both of our old vehic;es had been cleaned up and put out on the used lot, I couldn't believe how high they'd marked those vehicles up, and there's no way in hell they had been inspected or had any work done on them
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